Privacy Notice
When you use the services provided by Clarity Traders LLC (“Clarity Traders,” “we,” “us,” or “our”), we collect and process personal data relating to you. This Privacy Policy (the “Policy”) explains how and why your personal data is processed, the safeguards we apply, and the rights available to you.
This Policy applies to all users of Clarity Traders’ website, platforms, dashboards, and services (collectively, the “Services”).
INFORMATION COVERED BY THIS PRIVACY POLICY
This Privacy Policy explains, in particular:
- Who controls your personal data and how to contact us
- What personal data we collect and how we obtain it
- How and why we process your personal data
- How we protect your personal data
- With whom we share your personal data
- Transfers to third countries and international organizations
- Your rights regarding your personal data and how to exercise them
WHO IS THE CONTROLLER OF YOUR PERSONAL DATA?
The controller of your personal data is:
Clarity Traders LLC
8 The Green, Suite B
Dover, Delaware 19901
United States
You may contact us at any time regarding questions about this Policy or to exercise your data protection rights.
WHAT PERSONAL DATA DO WE COLLECT AND HOW?
Personal data means any information that identifies or relates to an identifiable individual.
Information You Provide to Us
When you use our Services, you may provide personal data including, but not limited to:
- Identification and contact details: name, surname, email address, phone number, postal address, date of birth
- Account information: username, password, profile details
- Payment-related information (processed via third-party providers)
- Records of communications with our support, sales, or operations teams
- Information provided during KYC, compliance, or verification processes
Information Collected Automatically
When you access or use our Services, we automatically collect certain information, including:
- IP address, device type, browser type, operating system
- Date, time, and duration of access
- Country or region of access
- Login and logout activity
- Account settings and preferences
- Simulated trading data, including virtual balances, instruments traded, trade timestamps, and strategy-related metrics
Information from Third Parties
If you link third-party services or platforms (such as trading platforms or social media), we may receive:
- Username, profile image, email address associated with the third-party account
- Trading-related data such as instruments, timestamps, and simulated profit or loss
Please note that third-party providers process your personal data according to their own privacy policies.
PHONE-BASED AND MARKETING COMMUNICATION (INCLUDING AUTOMATED / AI-BASED)
If you provide your phone number during registration, events, partnerships, or other communications, we may store and use it for:
- Service-related communications
- Account notifications
- Promotional or marketing communications
These communications may include manual or automated (including AI-based) phone calls or SMS messages.
Legal basis:
- Your consent, where required
- Our legitimate interest in promoting and improving our Services
You may opt out of such communications at any time.
HOW DO WE USE YOUR PERSONAL DATA?
We process your personal data for the following purposes:
Account Creation and Administration
To register your account, authenticate users, and manage access to Services.
Legal basis: Performance of a contract.
Provision of Services and Contractual Obligations
To provide Challenges, Evaluations, simulated trading access, support services, compliance checks, and dispute resolution.
Legal basis: Performance of a contract and legitimate interests.
Service Improvement and Development
To analyze usage, test features, improve security, and enhance user experience.
Legal basis: Legitimate interest.
Marketing and Communications
To inform you about products, updates, promotions, or events.
Each marketing message includes an opt-out option.
Legal basis: Legitimate interest or consent.
Analytics
To analyze customer behavior, usage patterns, and engagement with our Services.
Legal basis: Legitimate interest.
HOW DO WE PROTECT YOUR PERSONAL DATA?
Personal data is stored in secure systems using organizational and technical safeguards, including encryption, access controls, and monitoring, designed to protect against unauthorized access, alteration, disclosure, or destruction.
DATA RETENTION
We retain personal data only as long as necessary to fulfill the purposes described above, including:
- Duration of the contractual relationship
- Compliance with legal obligations
- Resolution of disputes and enforcement of rights
If you opt out of marketing communications, we retain your data for up to five (5) years from the end of your last contract unless a longer retention period is required by law.
SHARING AND DISCLOSURE OF PERSONAL DATA
To operate our Services, we may share personal data with:
- Trading platform providers (simulated trading environments)
- Cloud hosting and IT service providers
- Payment processors and financial institutions
- Customer support, compliance, analytics, and marketing providers
- Legal, accounting, and professional advisors
Recipients are contractually obligated to protect your personal data and process it only according to our instructions and applicable law.
In some cases, third parties act as independent controllers and process data under their own policies.
INTERNATIONAL DATA TRANSFERS
Your personal data may be transferred to and processed in countries outside your country of residence. Where required, we implement appropriate safeguards to ensure lawful transfer and protection.
YOUR RIGHTS REGARDING PERSONAL DATA
Subject to applicable law, you have the following rights:
Right of Access
You may request confirmation of whether we process your personal data and obtain a copy. The first copy is free; additional copies may incur a reasonable fee.
Right to Rectification
You may request correction of inaccurate or incomplete personal data.
Right to Erasure (“Right to Be Forgotten”)
You may request deletion of your personal data where:
- It is no longer necessary for the stated purposes
- Consent is withdrawn and no other legal basis exists
- You object to processing for direct marketing
Deletion may be refused where processing is required for legal obligations or defense of legal claims.
Right to Account Deletion
You may request permanent deletion of your account by contacting support@claritytraders.com.
Once verified:
- Your profile and access will be removed
- Certain records (e.g., transactional, compliance, legal) may be retained as required by law
Account deletion is permanent and irreversible.
Each individual is limited to one unique account, and re-registration after deletion may be restricted.
Right to Restrict Processing
You may request temporary restriction of processing under applicable law.
Right to Data Portability
Where processing is automated, you may request your data in a structured, commonly used, machine-readable format.
Right to Object
You may object to processing based on legitimate interest, particularly for marketing purposes.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw it at any time without affecting prior lawful processing.
Right Not to Be Subject to Automated Decision-Making
You have the right not to be subject to decisions based solely on automated processing that significantly affect you, unless permitted by law or consented to.
Right to Lodge a Complaint
You may file a complaint with a competent supervisory authority if you believe your personal data has been improperly processed.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to amend this Policy at any time. Updates will be made available through your Client Area or the Website. Continued use of the Services constitutes acceptance of the revised Policy.
Clarity Traders LLC
📍 8 The Green, Suite B, Dover, DE 19901
📧 support@claritytraders.com
